Create an account

If you need help at any time during this process, please contact taxes@clarence-rockland.com or call 613-446-6022.

Step 1 – Access the portal

1. Visit our Online Services Portal.
2. In the Link & Register section, click “Show me how”.

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Step 2 – Choose the account you want to add

Select the account you are trying to add. Start with one account, and you can link the other account in the next steps.

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To link a Property Tax account (PT)

1. Select your jurisdiction from the drop-down menu:
   • 016 for Clarence
   • 021 for Rockland
2. Enter your roll number (last 12 digits only): e.g., 12345678.0000
3. Enter your 5-digit Access Code / PIN as indicated on your letter.

If you did not receive a letter by February 23, please contact taxes@clarence-rockland.com to request your access details.

To link a Water and Sewer account (UB)

1. Enter your 14-digit account number and your Access Code / PIN, which can be found on your latest water bill.

Step 3 – Set your eBilling preferences

• Please notify me by email that my Property Tax Notice is ready:
  Select this checkbox to enable electronic property tax notices.

Then choose a delivery option:

• I will view my Property Tax Notice online:
  Default option; you will receive a bill notification email only.
• Attach a PDF copy of the Property Tax Notice to the email:
  You will receive an email with a PDF copy attached.
  A hyperlink to access the tax notice may appear in the email if included by the administrator.
• Enter the email address you would like to use for notifications.

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Step 4 – Verify your email

1. Click Send verification email. A verification code will be sent to you by email.
2. Enter the Verification Code.
3. Select Save.

Step 5 – Create your login credentials

To create your login credentials, complete the following fields: User Name, Email Address, Password, and Confirm Password.