Position Title:
Information Officer (1 year contract)
Status:
Full-Time Position - 35 hours/week
Union Classification:
CUPE Local 503, class 2 (white collar)
Work location:
City of Clarence-Rockland
Posting Number: 2026-046
Position Summary
Reporting to the Manager of Communications and Public Relations, the Municipal Information Officer is responsible for performing a variety of tasks in support of all municipal services. As the first point of contact for external customers, he/she must use a variety of tools and applications to deliver a multitude of services to ensure consistent, accurate and responsive service to residents and stakeholders.
Requirements
· Must have a high school diploma and/or a college diploma in office administration or equivalent.
· Must have a minimum of three (3) years experience in customer service, municipal field would be an asset.
· Must have excellent communication skills to effectively communicate information to applicants and visitors in both official languages (written and oral).
· Excellent organizational and time management skills to set priorities and meet deadlines.
· Ability to work under pressure and manage multiple tasks simultaneously.
· Ability to manage diverse situations and find solutions.
· Knowledge of Microsoft Office software (Word, Excel, PowerPoint, Outlook).
· Knowledge of municipal operations and organizational structure.
Salary
Class 2 (white collar) of the unionized salary scale: $25.82 à $29.04/hour.
Only candidates selected for an interview will be contacted. Accommodations for job applicants with disabilities are available upon request.
Interested candidates are asked to email their resumes at hr@clarence-rockland.com by 4:00 p.m. on November 13, 2026. It is important to indicate the position title "Information Officer” in the subject line.