If you need help at any time during this process, please contact taxes@clarence-rockland.com or call 613-446-6022.
- Visit our Online Services Portal, Login Section
- Enter your User Name that you created when you registered your Account.
- Enter your password.
- Click Login.
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Click on your user name in the top right hand corner of the screen to access your profile.
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Under "Need to add an account", select the account you would like to link:
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- For PT Property Taxes
- Select your jurisdiction from the drop down menu
- 016 for Clarence or
- 021 for Rockland and
- Enter your roll number (last 12 digits only): e.g., 12345678.0000
- Enter your 5 digit Access Code / PIN as indicated on your letter.
- If you did not receive a letter please contact taxes@clarence-rockland.com to request your access details.
- Select your jurisdiction from the drop down menu
- For UB Utility Billing (Water and Sewer)
- Enter your 14 digit account number and your Access Code / PIN that can be found on your latest water bill.
Next set your eBilling preferences, complete the following fields:
- Please Notify me by email that my Property Tax Notice is Ready: Select this check box to enable electronic property tax notices.
- Then, choose a delivery option:
- I will View my Property Tax Notice Online: Default option; you receive a bill notification email only.
- Attach a PDF Copy of the Property Tax Notice to the Email: You receive an email with a PDF copy attached.
- A hyperlink to access the tax notice may appear in the email if included by the administrator.
- Enter the email address you would like to use for notifications.
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- Click on Send verification email. A verification code will be sent to you by email.
- Enter the Verification Code.
- Select Save.