Convenience at Your Fingertips

Navigating through city services has never been easier. With the bciti+ Citizen Portal, you can check real-time schedules for city services and activities.

Access up-to-the-minute schedules for:

  • City Hall
  • Landfill Site
  • Public Skating
  • ... and more
A Request Module to Voice Your Concerns and Share Your Ideas

The bciti+ Citizen Portal features a Request Module. It's your space to express concerns and report issues. Does something need attention? Take a photo, attach it to your submission, and we will process* it.

You will also have direct access to our public engagement platform and be the first to know when we need your opinion. You can look forward to sharing thoughts about how we use our public spaces and help shape the future of Clarence-Rockland.

* If your issue requires a follow up, you will be contacted within 3 business days.

Notifications: Stay Informed and Alerted

Things change quickly and staying informed is key. Our bciti+ Citizen Portal ensures you're never out of the loop. From road closures to exciting community events, receive timely updates directly on your phone or email. And the best part? You have complete control over how you receive these alerts. Customize your notification preferences to fit your lifestyle, ensuring you get the news you want, the way you want it.

What about in an Emergency? We all know that emergencies can happen with very little warning. The bciti+ Citzen Portal will allow us to communicate with you in the event of an emergency and ensure that our residents are informed.

What's next? 

Our commitment to enhancing your experience as a resident is ongoing, and the bciti+ Citizen Portal is just the beginning. You can expect new and improved features to be added. As an app user, you’ll be the first to know about the latest features as they roll out.


bciti+ logo

Create your bciti+ account

We take your privacy seriously. To create your account, all you need is a valid email address. If you want SMS (text) updates, please add your phone number in your profile. All fields in your bciti+ profile are optional. For more on how we protect your details, check our Privacy Policy.