Pay My Water Bill

The City of Clarence-Rockland's water and sewer systems include a plant for the treatment and distribution of drinking water, as well as a sewage treatment basin and a sewage disposal site for the treatment of wastewater. Our water and sewer systems are managed by the Ontario Clean Water Agency.

There are 4 water and sewer billings per year. These bills are due on the last days of January, April, July and October. If you have any questions regarding your water and sewer billing, please contact the City of Clarence-Rockland at 613-446-6022.

Other Payment Options 

Online banking services:

  • Payments can be made online with participating financial institutions.
    • Steps to follow:
      • Add a vendor
      • Search for "City of Clarence-Rockland” and select "Water and Sewer"
      • Insert your 17-digit account number
      • The payment will be sent to us by your financial institution

By phone:

1-866-278-6337 (by credit card only)


  • Payments by cheque are accepted and can be sent by mail or left in the drop box located at 1560 Laurier Street, Rockland, K4K 1P7;
  • Post-dated cheques are accepted;

Please make your cheque payable to The City of Clarence-Rockland

Pre-authorized payment plan:

Complete and return the form

  • Contact 613-446-6022 Ext. 2240 for more information

Change of mailing address

Complete this form to update your information