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City Hall returns to appointments only due to Grey Zone restrictions

CLARENCE-ROCKLAND – December 22nd, 2020City Hall will return to appointments forin personservices as of January 5th, 2021 due to the Grey Zone restrictions imposed by provincial authoritiesand to ensure physical distancing. It is important to note that municipal services are still available by email, phone and online.

A reminder that the City of Clarence-Rockland’s administrative offices, located at
1560 Laurier Street, will be closed from December 25th, 2020 to January 4th, 2021. Regular business hours will resume on January 5th, 2021.

How to schedule an appointment

To schedule an appointment, please call 613-446-6022 x 0. You may also send an email through our Contact Us form located at the top of our website at Your message should include your name, telephone number and the reason for your requested visit.

A municipal representative will contact you within two business days to schedule the appointment.

What to expect when you arrive at City Hall

When arriving at City Hall, please follow the signage that leads to the designated public entrance and wait at the door where you will be greeted by a municipal representative

Visitors are required to wear a mask or face covering inside City Hall, as per the Eastern Ontario Health Unit’s directive, and to disinfect their hands upon entry. They will also be requested to sign a visitor registry and attest that they are COVID-19 symptom free.

For everyone’s safety, all areas including counters, tabletops, chair arms, doorknobs, etc. will be disinfected after each appointment.

Please note that for everyone’s safety, City Hall doors will be locked and municipal employees will not meet residents that present themselves without an appointment.