flood Information 2017

Flood Recovery Plan

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2017 Floods - Updates

Update June 15 2017

Update - June 6 - 2017

Red Cross

Please note that the Red Cross information centre, located in the TSC parking lot, will be open this week Thursday and Sunday, from noon until 7:00 pm.

Red Cross volunteers will also do outreach work to distribute information as well as assess their recovery needs and to register them to the financial aid program.

Eastern Ontario Health Unit

The Eastern Ontario Health Unit is asking flood victims to test their well water before drinking it. The tests are free and located at their Rockland offices, 2229 Laurier Street. Until the tests come back conclusive, it is requested to not drink or use the water.

Udpate - May 29 - 2017

Please note that the Red Cross is still in the City of Clarence-Rockland to help flood victims. The volunteers are located in the TSC parking lot. They are available today until 8:00 pm and then Thursdays and Sundays from 10:00 am to 7:00 pm.

Update - May 17 - 2017

Message from the OPP – Boating safety

(SMITHS FALLS, ON) - The Ontario Provincial Police is urging extreme caution as many people prepare to get their boats on the water for the first time this season.

"High water levels and unusually fast currents will be a challenge on many of our local waterways", said Chief Superintendent Chris Harkins, Commander of the OPP's East Region. "Another real danger is the hazard posed by floating and submerged debris."

Recent flooding has washed a wide variety of material into rivers and lakes and in some cases, rocks which are normally visible, could be just below the surface. A collision with these hazards could cause serious damage to boats and potentially serious injuries to those onboard.

"If you are traveling in areas still experiencing high water levels, please be aware of the damage that can be caused by excessive wake," said Chief Harkins. "Most of all, I encourage everyone to be safe and follow the rules and ensure you have all your required safety equipment, which includes the use of PFDs."

The OPP also reminds you that drinking and boating definitely don't mix.

East Region OPP Marine Units will be out on waterways this weekend, ensuring the safety of the boating public.

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Contact: Acting Sergeant Angie Atkinson

Phone: (613) 285-2750

Update - May 16 - 2017

Residents affected by the floods who want a tetanos shot can now go to the Eastern Ontario Health Unit at 2229, Laurier Street in Rockland, during the following hours:

Tuesday, May 16 - 10:00 am to 4:00 pm
Wednesday, May 17 - 1:30 pm to 3:30 pm
Thursday, May 18 - 1:15 pm to 3:45 pm
Friday, May 19 - 1:30 pm to 3:30 pm

Updates – May 13 – 2017

FLOOD RECOVERY PLAN

  • The City of Clarence-Rockland’s Flood Recovery Plan is being hand delivered to flood victims today (Saturday, May 13).

FINANCIAL HELP

  • The Ministry of Municipal Affairs and Housing announced that the City of Clarence-Rockland is one of the municipalities targeted for the Disaster Recovery Assistance Program. You can get the information by clicking here.

SANDBAGS

  • Tomlinson will start the sandbag removal operation on Monday, May 15th.
  • We are asking residents to not touch the bags as they are contaminated.

POWER

  • Electricity will be restored to certain flood affected area like Voisine Road and Old Highway 17, pending they pass the Electrical Safety Authority (ESA) inspection.

RED CROSS

  • In order to be considered for eligibility to access recovery support from the Red Cross, people impacted by the floods need to register by filling out the registration form at the Red Cross area at the Clarence Creek Arena and at the Treatment and Information Centre in the TSC parking lot.

HOURS OF THE TREATMENT AND RESOURCE CENTRE

  • In the TSC parking lot – from 8:00 am to 8:00 pm
  • Paramedics on site all 12 hours
  • Nurse practitioner : Saturday and Sunday from 10:00 am to 2:00 pm
  • Psychological help from the Hawkesbury General Hospital Saturday and Sunday, 10:00 am to 6:00 pm
  • The Red Cross is also on site

 

Update May 12 - 6:45 pm

The Disaster Recovery Assistance for Ontarians program is currently accepting applications for financial assistance for the following events:

2017 Ottawa River Flood (including Clarence-Rockland). Click here for more information. 

Update May 12 – 12:00 pm

  • HOURS OF THE TREATMENT AND RESOURCE CENTRE
    • In the TSC parking lot – from 8:00 am to 8:00 pm
    • Paramedics on site all 12 hours
    • Nurse practitioner : Friday from 10:00 am to 4:00 pm and Saturday and Sunday from 10:00 am to 2:00 pm
    • Psychological help from the Hawkesbury General Hospital from Friday to Sunday, 10:00 am to 6:00 pm
    • The Red Cross is also on site
  • WATER TREATMENT PLANT
    • Due to the potential contamination from flooding, the municipality will provide residents who have wells with an additional source of drinking water at the Rockland water treatment plant at 125, Edwards Street in Rockland.
    • It is important to note that water delivery to flood victims is continuing. This is only an additional source of drinking water for those who would need it.
    • Residents can access the water treatment plant from 8:00 am to 8:00 pm every day of the week.
    • Residents will be able to fill their containers directly at the plant. A hose has been made available.
    • SANDBAGS
      • On site visit today (Friday May 12, 2017) to schedule removal
      • The City WILL remove the sandbags to eliminate the burden of the flood victims
      • They are considered contaminated, we are asking the residents NOT touch them

Update May 11 - 4:46

The Clarence Creek shelter (418 Lemay Street) is now becoming a Relief and Information Centre. It will be open from 8:00 am until 8:00 pm and volunteers from the Red Cross will be on site. If you need help at the Relief and Information Centre after hours, call 613.316.3763. We will be happy to immediately assist you.

Update May 11 - 3:15 pm

The Red Cross is now also at the Treatment and Resource Centre in the TSC parking lot. The services the Red Cross offers are : registration services and distribution of household clean-up kits, hygiene kits, blankets and information on flood recovery.

Update May 11 – 12:00 pm

  • SANDBAGS:
    • The City WILL remove the sandbags to eliminate the burden of the flood victims
    • They are considered contaminated, we are asking the residents NOT touch them
    • A removal schedule will be sent soon.
  • TREATMENT RESOURCE CENTRE:
    • NOW open in the TSC parking lot
    • Open from Thursday to Sunday, 8:00 am. to 8:00 pm, staffed by continuously by paramedics.  A nurse practitioner will be on site Thursday and Friday, from 10:00 am to 4:00 pm and Saturday and Sunday from 10:00 am to 2:00 pm
    • Hawkesbury General Hospital will offer psychological support THURSDAY from 10:00 am to 6:00 pm more hours to follow
  • FINANCIAL DONATIONS:
    • Canadian Red Cross’ Spring Floods Appeal web page, by calling 1-800-418-1111
    • Contacting your local Canadian Red Cross office
    • In Ontario, support will be provided based on needs identified across impacted regions as the Canada Red Cross works alongside local authorities, like the City of Clarence-Rockland.
    • The 5 prime Canadian Banks have announced that they are collectively donating $500,000 to the Spring Flood Relief Fund and effective May 11, and will be accepting donations on behalf of the Canadian Red Cross.

Update – May 10 – 12:00 pm

  • The City of Clarence-Rockland held a public meeting on May 9th. All the Emergency Situation partners were on site to answer residents questions. The meeting was filmed by students from L’Escale secondary school and its full version is available on our Facebook site.
  • In order to help flood victims, the City of Clarence-Rockland is waiving the interest on late tax payments for the year 2017.
  • The City is presently putting together a checklist to help flood victims reintegrate their homes once the flood is over.
  • There is at least two weeks left before water completely recedes. Unfortunately, this situation can change due to weather.
  • The City of Clarence-Rockland will receive today 500,000 bags in consignment in case there is a need.
  • Once the flood is over, the City will dispose of the bags. More details soon. Please do not move the bags.
  • Paramedics and Victim Services will visit all affected residents to check their wellbeing over the next 48 hours. 

Update May 9 2017 – 12:00 p.m.

 

  • The City of Clarence-Rockland Emergency Management Team is holding a public meeting tonight at 7:00 pm at the Optimist Performance Hall, 1535, du Parc Avenue in Rockland.
  • People who cannot attend can view it live on our Facebook page (Cité de / City of Clarence-Rockland).
  • The City of Clarence-Rockland is still visiting flood victims to ensure of their wellbeing and distribute water. 

 

May 8 - 1:00 pm

 

Public Meeting

Floods

 

Tuesday, May 9th, 2017

7:00 pm

Optimist Performance Hall

1535, du Parc Avenue

Rockland (Ontario)

 

      Members of the Emergency Operations Centre of the City of      Clarence-Rockland will give an update on the municipality’s emergency situation and services available.

 

For more information

Julie Chartrand

Communications Officer

City of Clarence-Rockland

613-446-6022 ext 2227

 

May 8 - 11:45 am

Please note that the Eastern Ontario Health Unit has not raised any concerns regarding Thyphoïd fever. If you have questions, please call the the Eastern Ontario Health Unit Healthline at 1-877-267-7120.

May 7 - 8:40

There are presently no bags at the TSC bagging site. However, there are some already filled bags at the different affected zones. 20 000 bags are coming overnight with another 60 000 bags being delivered midday tomorrow.

May 7 - 6:00 pm

CLARENCE-ROCKLAND - May 7, 5:00 pm – The City of Clarence-Rockland is requesting Rockland urban area citizens to limit their water consumption. Heavy rain combined with the high levels of the Ottawa River is causing a pressure on our sanitary sewer network.

 

Residents can assist by taking showers instead of baths, avoiding using the dishwasher and limiting laundry. We will advise when the situation is back to normal. 

 

May 7 - 12:15 pm

We are aware that we ran out of sandbags. They are en route and we will let you know they have arrived.

May 7 - 11h45

Many residents are asking why the Army has not been called to help. Presently, we have approximately 180 residences in the flood zone with 24 residences that are presently evacuated. We have many volunteers on site to fill and install sandbags.

 

The Province of Ontario needs to declare a disaster zone before the Army can be called. This is not the case yet.

 

We understand the people’s fatigue but the situation does not require the services of the Army. Their efforts are best utilized in the big centres. 

 

May 7 - 11h30

 

  • The Ontario Provincial Police and the City of Clarence-Rockland are asking residents to avoid the Ottawa River waterway in motorboats. The OPP will patrol to enforce.
  • Due to rising waters, Voisine Road and a section of Dallaire Road have been closed to traffic.
  • The City of Clarence-Rockland continues its water distribution to flood victims.
  • The Prescott and Russell Social Services will start meeting with flood victims to ensure of their wellbeing.
  • There will be an ambulance at the TSC bagging site to offer first aid and provide respite to volunteers and flood victims.
  • It is impossible for us to accept food at the Clarence Creek Arena shelter. It is a directive from the Eastern Ontario Health Unit. 

 

May 6 - 6:30 pm

May 6 – 6:00 pm
• Tonight, the City of Clarence-Rockland will distribute 4500 litres of bottled water to residents who have well water and are in the flood zone. This water is for consumption as well as cooking and cleaning. 
• To date, more than 120 000 bags have been filled. 
• There is only one filling site left which is at TSC in Rockland. 
• Many residents asked if the Army would be called to help. It is the province that needs to call the Army and there is no need to do so for our region at the moment. 
• There will be another press briefing on May 7th at 1:00 pm, at the Clarence Creek Arena.

May 6 - 1:30 pm

  • Veuillez noter que les sinistrés qui le désirent peuvent aller prendre leur douche au YMCA-YWCA de la Cité de Clarence-Rockland au 1525, Avenue du Parc, en journée de 8h00 à 18h00.

May 6 - 10:30 am

 

  • The shelter is located at the Clarence Creek Arena at 418, Lemay Street in Clarence Creek.
  • The City of Clarence-Rockland will meet with flood victims today at noon at the Clarence Creek Arena.
  • The Ontario Ministry of Municipal Affairs and Housing, the Red Cross, the Eastern Ontario Health Unit and the Social Services are also at the Clarence Creek Arena from 10:00 am to 4:00 pm to provide information on relief funding.
  • The Red Cross, the Eastern Ontario Health Unit and the Social Services are also at the Clarence Creek Arena.
  • A press conference to give an update on the situation is scheduled for 4:00 pm today at the Clarence Creek Arena.
  • For your safety, do not use generators inside your residence. Click here for more information 
  • Hydro One has cancelled its planned outage scheduled for tomorrow in the Bourget area. We are not aware of other planned outages.
  • Volunteers that want to offer their services can register at 613.488.2960.

 

May 6 - 9:00 am

  • Please note that there is no more sandbags on Woods Street. You can go at the operational bagging sites : 700 Industrielle Street and the TSC parking lot

 

Update on May 5 - 6:00 pm

  • The sandbagging sites presently active are those located on Industrielle Street, 700 Industrielle Street, and in the TSC parking lot. There are more than 2000 bags already assembled on Woods Street and approximately 1000 bags on Pago Road. People who need them can go and pick them up. 

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Update on May 5 - 5:00 pm

  • Representatives from Municipal Affairs and Housing will be at the Clarence Creek Arena on Saturday, May 6, from 10:00 am to 4:00 pm to answer questions for potential disaster funding for affected residents.
  • Residents affected by the floods are invited to a public meeting with the City of Clarence-Rockland's administration on Saturday, May 6, at noon, at the Clarence Creek Arean (418, Lemay Street in Clarence Creek).

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May 5th- 2017, 2:00 pm

The City continues to very closely monitor the developing situation and is trying to carefully weigh the public safety risk with people's desire to protect their houses and property.

The City has an evacuation centre established at 418 Lemay St in Clarence-Creek for all affected people and has established an information hotline for affected people to call for the latest information.

Keeping our residents, employees, and first responders safe continues to be the #1 priority.

Regarding evacuations

We continue to have a voluntary evacuation notice in place and would strongly encourage anyone in the flood affected regions to evacuate for their own safety. It remains unknown how much longer public services such as power will be left on, and as water levels rise, rescue from some properties may become unsafe.

The City wants to avoid issuing a mandatory evacuation order if at all possible. Such a decision would only be made if information suggested that leaving residents there would put them under extreme risk and/or if conditions suggested that further rescue would be unachievable.

Regarding declaration of emergency

The City has declared a state of emergency which allows the City in order to be able to take whatever actions are necessary to protect the lives of our residents, employees, and first responders.

Hotline number : 613.446.1518

Volunteer registration number : 613.488.2960

The City of Clarence-Rockland now has a list of items and services available to flood victimes. If you need help (ex. volunteers, lodging for your pets, babysitting services), send us an e-mail at flooding_inondation2017@clarence-rockland.com  and we will put you in contact with the appropriate people.

We are asking that for the security of the volunteers as well as for traffic control, please avoid the flood zone areas (especially the area of Voisine and County Road 17).

 

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